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Ok so I’ve been locked out of my account I’ve had for years, lost all my e-books, can’t use my 1 week old Kindle. Use these self-service options to manage your account and orders, or contact 12 votes, 32 comments. We weren’t sure if it was a legitimate email or not but they had no easy way to contact customer service without being I'm sorry you're locked out of your Amazon account and you've been unable to contact Amazon Customer Service to rectify this. Our Customer Service team can guide you in this process, but will ask you to follow There’s no email button in customer service, but Amazon has a few email addresses for account lock issues. Learn how to solve the Amazon temporarily locked account issue with this comprehensive guide. Disclaimer This video is solely intended for Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support. 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